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92126

(619) 354-0383

Wholesale Policies

We are honored that you are visiting this page! Naiad Soap Arts is a great choice for spas, indie gift shops and bath and body boutiques. Your customers will love our unique luscious products!

Please use the form below to request a price sheet and to submit any questions.

Here are some things you should know before ordering:

Eligibility: Naiad Soap Arts is a wholesale company and by ordering you certify that you are a business recognized at the federal and state level to make tax-exempt purchases for the purpose of resale. If you are in the state of California you must provide a resale permit number. All other business are required to provide a Federal Tax ID number.

Minimums: There is a $200 opening order minimum and a $100 minimum for subsequent orders, with a minimum of three pieces per item (1 case per lip balm flavor).

Payment: Payment is due upon shipping and we accept business checks, VISA, Mastercard, American Express and Discover, and bank transfers. Please allow 7-10 business days for checks to clear. Orders may be revised or canceled within 72 hours from the time they are placed. Orders of $1000 or more require a 50% deposit at the time the order is placed and is non refundable after the 72 hour window to change or cancel an order. If an order with a deposit is canceled before the 72 hour window then the refund less 5% cancellation fee will be refunded. For example a deposit of $500 will be refunded at $475 ($25 cancellation fee).

NET 30 Credit accounts must be paid by check within 7 days of due date. Delinquent accounts are subject to 1.5% interest accrued daily starting after the first 7 days past due. To Apply for an account contact erin@naiadsoaparts.com

Shipping:  Orders are shipped US Postal Service or FedEx Ground. All orders are shipped from San Diego, CA. Please allow 2 weeks for an order to ship with the exception of bar soap which may take up to four weeks. Most Items will ship within 7 days of after payment is received. Sorry, we do not allow pick-ups at this time. Local delivery is available within 15 miles.

Incentives: Free Tester with first time order of 6 or more per same colorway/fragrance/size on Sugar Scrubs and Body Creams. A 25% off tester may be purchased with the minimum of 3 items per same colorway/fragrance/size. A 50% off tester may be purchased with a minimum of 6 items per scent on subsequent orders. 

Free shipping on orders over $750 shipped within the continental USA.

Returns and Refunds:  If your product arrives damaged please let us know within 72 hours of receiving the order and we will make arrangements to have the damaged product shipped back to us for an exchange. We accept returns of unopened items within 7 business days after the order is delivered, shipped at the customer’s expense.  A 20% restocking fee will be taken from the refund amount.

Cancellation Policy: Orders may be revised or canceled within 72 hours from the time they are placed. Orders of $1000 or more require a 50% deposit at the time the order is placed and is non refundable after the 72 hour window to change or cancel an order. If an order with a deposit is canceled before the 72 hour window then the refund less 5% cancellation fee will be refunded. For example a deposit of $500 will be refunded at $475 ($25 cancellation fee).

Private label:  We are taking new private label customers at this time and inquiries can be sent to erin@naiadsoaparts.com. Whole batch minimum apply for private label. All private label order must be paid for in advance. The customer must provide labels. We will send specs and label info once the order is paid for. We do not provide design services or labeling service for private label at this time. 

Restrictions:  Items may not be resold through marketplaces such as Open Sky, Amazon, Etsy, etc., and only may be resold through the retailers brick and mortar store, or the retailers own website (Does not apply to Private Label.) Items may not be advertised at less than 50% above wholesale prices (Does not apply to Private Label.)

International: We are now shipping wholesale to Canada and Australia

***All Prices are subject to change without notice.***

To request an order form or to submit questions use the form below.

Thank you for your consideration and we look forward to hearing from you!

Erin Pikor – CEO / Chief Formulator

Contact us at erin@naiadsoaparts.com or Submit the form below to receive our line sheets.

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